Satisfaction Survey

Wesley Towers wants to provide the best possible care for your loved one. Your response to this survey will help us in this endeavor.

In general, how would you rank the quality of care that we at Wesley Towers provide?

Wesley Towers wants to provide the best possible care for your loved one. Your response to this survey will help us in this endeavor.

In general, how would you rank the quality of care that we at Wesley Towers provide?

Poor

Average

Good

Excellent

Quality of meals

Quality of dining experience

Nutritional needs are supported

Staff are respectful, willing to help, pleasant

Nursing is knowledgeable about medical care

Nursing is knowledgeable about treatment techniques

The staff have personal knowledge about the choices and needs of your loved ones

Rehabilitation Therapy

Nurse Aide Care (C. Medication Aide, C. Nursing Aide)

Nurse Care (Charge Nurse, Care Coordinators - RN+LPN

Staff show care and concern for your loved one

Staff are respectful and responsive to family

Staff keep you informed about general care information and care changes

Administrator/Business Staff responds to you in a timely fashion

Staff treat your loved one with dignity and respect

Care plan meetings are helpful in supporting resident choices and care needs

Staff show respect for privacy

Residents' personal needs are met (pain management, assistance with daily hygiene, bathing, etc)

Safety of facility

Security of personal belongings

Cleanliness of premises

Nursing home appeal

Quality of laundry services

Religious/Spiritual opportunities

Social Services is responsive to your loved one's needs/requests

Activities meets your loved one's choice and are meaningful and enjoyable

Your loved one feels part of the community

Recommendation to others

Overall satisfaction

What would YOU like to see improved at Wesley Towers?

Please comment

What do YOU like best about Wesley Towers?

Please comment

By Wordpress Survey plugin

Wesley Towers wants to provide the best possible care for your loved one. Your response to this survey will help us in this endeavor.

In general, how would you rank the quality of care that we at Wesley Towers provide?

Quality of meals

Poor

Average

Good

Excellent

Quality of dining experience

Poor

Average

Good

Excellent

Nutritional needs are supported

Poor

Average

Good

Excellent

Staff are respectful, willing to help, pleasant

Poor

Average

Good

Excellent

Nursing is knowledgeable about medical care

Poor

Average

Good

Excellent

Nursing is knowledgeable about treatment techniques

Poor

Average

Good

Excellent

The staff have personal knowledge about the choices and needs of your loved ones

Poor

Average

Good

Excellent

Rehabilitation Therapy

Poor

Average

Good

Excellent

Nurse Aide Care (C. Medication Aide, C. Nursing Aide)

Poor

Average

Good

Excellent

Nurse Care (Charge Nurse, Care Coordinators - RN+LPN)

Poor

Average

Good

Excellent

Staff show care and concern for your loved one

Poor

Average

Good

Excellent

Staff are respectful and responsive to family

Poor

Average

Good

Excellent

Staff keep you informed about general care information and care changes

Poor

Average

Good

Excellent

Administrator/Business Staff responds to you in a timely fashion

Poor

Average

Good

Excellent

Staff treat your loved one with dignity and respect

Poor

Average

Good

Excellent

Care plan meetings are helpful in supporting resident choices and care needs

Poor

Average

Good

Excellent

Staff show respect for privacy

Poor

Average

Good

Excellent

Residents' personal needs are met (pain management, assistance with daily hygiene, bathing, etc)

Poor

Average

Good

Excellent

Safety of facility

Poor

Average

Good

Excellent

Security of personal belongings

Poor

Average

Good

Excellent

Security of personal belongings

Poor

Average

Good

Excellent

Cleanliness of premises

Poor

Average

Good

Excellent

Nursing home appeal

Poor

Average

Good

Excellent

Quality of laundry services

Poor

Average

Good

Excellent

Religious/Spiritual opportunities

Poor

Average

Good

Excellent

Social Services is responsive to your loved one's needs/requests

Poor

Average

Good

Excellent

Activities meets your loved one's choice and are meaningful and enjoyable

Poor

Average

Good

Excellent

Your loved one feels part of the community

Poor

Average

Good

Excellent

Your loved one feels part of the community

Poor

Average

Good

Excellent

Recommendation to others

Poor

Average

Good

Excellent

Overall satisfaction

Poor

Average

Good

Excellent

What would YOU like to see improved at Wesley Towers?

What do YOU like best about Wesley Towers?

By Wordpress Survey plugin